User Guide-DS-C03 Docking Station
Dual HD Monitor Configuration for USB C Windows Laptop
Step 1: Connect the dock to your USB C devices with the USB-C cable as attached via Host 2 port.
Step 2: Connect Monitor 1 to this dock via HDMI2 port
Step 3: Connect Monitor 2 to this dock via DP port
Step 4: Connect up to 7 USB/USB C peripherals
The USB 2.0 ports are special for a wireless keyboard, mouse receiver
The USB Type C Gen 1 Is only for up to 5Gbps data transfer and charge your USB C devices
Step 5: Connect speakers, headphone, or microphone
Step 6: Attach Ethernet cable to the RJ45 port for stable wired Ethernet
Note: Add an extra USB C changer(Not Included) to the "Power" the dock will run more smoothly.
Dual Monitor Configuration for USB C Macbook Pro/Air
Step 1: Connect the dock to your Macbook Pro/Air with the Dual USB-C cable as attached via Host1 and Host 2 port.
Step 2: Connect Monitor 1 to this dock via HDMI2 port
Step 3: Connect Monitor 2 to this dock via HDMI1 or DP port
Step 4: Connect up to 7 USB/USB C peripherals
The USB 2.0 ports are special for a wireless keyboard, mouse receiver
The USB Type C Gen 1 Is only for up to 5Gbps data transfer and charge your USB C devices
Step 5: Connect speakers, headphone, or microphone
Step 6: Attach Ethernet cable to the RJ45 port for stable wired Ethernet
FAQ about this USB C Laptop Docking Station for Windows & Chrome Laptop
Q1:Why does this docking station cannot extend dual monitor when working with my MacBook?
A1: Since the MacBook does not support MST ( Multi streaming ), it can only extend one monitor when working with MacBook. If you connect dual monitor with a Mac, that would display with mirror mode.
Q2: Why all USB ports can work properly, but my display connected to HDMI ports cannot work?
A2: >1 Please make sure the USB C port of your laptop supports Alt-mode Display, power delivery and data transfer. It require a laptop that is equipped with a full-functional USB C port, which means that the USB C port should support video signal output so the monitor can work.
>2 Please make sure the connections are firm and the HDMI cable work.
>3 Please ensure your monitor and the docking station attached a power supply.
Q3: Why the docking station is attached a USB C charger but cannot charge my laptop?
A3: >1 Please make sure the USB C port of your laptop support power delivery, so it can charge your laptop.
>2 Please ensure the charger connected to the dock can work properly
Q4: Why I cannot get dual 4K resolution?
A4: (Please ensure your laptop, monitor, and HDMI cable support 4K resolution)
Please note that each HDMI port of this USB C dock support 4K resolution when connecting a single monitor, but when connecting dual external monitor, you can get one 4K resolution and one 2K resolution max.
Full Compatible List (Not a full List)
Dell Laptop
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Dell XPS 9380/ XPS 13 9365/ XPS 15 2018/ XPS 13 9300/ New XPS 15 with i7; Latitute 7280/3420/7420/5411/5400/7480 Latitude 5310 2-in-1/; Precision 7730/7750; Laptop 5590 |
HP Laptop |
HP Spectre Laptop 13-af001TU/ Spectre x360 13t/ Spectre folio (13t-ak000cto)/ HP Spectre x360 14' 2 in 1; Elitebook 840 G5 series/HP Elite x2 1012 G1/ Elitebook x360 1030 G3/ Elitebook 745 G6/ Elitebook 830 G6/ 2018 HP Elite 800 G4; Envy x360 Laptop (15z-ds100)/HP ENVY-17-ce1035cl/ENVY x360 Convertible 15-cp0053cl/Envy x360 Convertible 15m-cn0012dx; Z book 15u G3/ Zbook 17 G4 |
Lenovo Laptop |
Lenovo Yoga 720/ Yoga 730/ Yoga 900-13ISK/ Yoga 910/ Yoga 920/ Yoga 930/ Yoga 940-14IIL; 3rd generation Thinkpad Yoga; Yoga15 Thinkpad Ultrabook Pro; Thinkpad E590/ Thinkpad P72/ Thinkpad T470/T495 |
Asus Laptop |
Asus ZenBook Flip 13; ASUS TUF Gaming A15 Gaming Laptop; ASUS Chromebook C423NA; ASUS Q325UA |
Surface |
Microsoft Surface Pro 7/ Surface Pro 8/ Surface Book 2/ Surface Go 2/ Surface Laptop 3/ Surface Pro 7/ Surface Pro 8 |